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1 – What alarm system is right for my needs?
The following considerations apply when deciding on a system: What size system is required? Will the system allow for future expansion? What type of protection is required (perimeter or interior)? Are you protecting computer equipment? Is the environment stable? Is the protection adequate in terms of the value of property being protected? How many people will use the system? How many keypads are required to operate the system?
City Bowl Armed Responce standard contract is only 12 months long unlike other national companies who demand a 36 month contract.
3 – Do you guarantee a response time?
No company should guarantee a response time , the SAIDSA guideline is within 15 minutes but at CBAR we say with in 4-5 minutes on average.
4 – What factors should be considered when deciding on a fire and smoke detection system?
Smoke detectors can be incorporated in the sophisticated alarm systems available today and these can be monitored on a 24-hour basis through our existing infrastructure. The following factors should be considered in this regard: What is the nature of the environment? Is a dedicated fire system required? What type of smoke detection is required (rate of rise, ionization or photo-electric)?
The major benefit of a closed circuit television system lies in its deterrent value. There are also advantages in respect of productivity and accountability.
6 – What factors should be considered when deciding on a CCTV system?
The range of CCTV equipment available today is extensive and careful consideration is necessary when choosing a system. Some considerations are: Do you require hidden cameras? Colour or monochrome? How many cameras are required? Do you require the information to be stored either on digital camera or on tape? Do you require pan and tilt facilities? Will you use sequential switches or multiplexers?
7 – What is the advantage of a Radiolink service?
Burglars may think they’re home free when they cut your telephone lines, but with a Radio link, they’re far from it. In the event of a break-in when your telephone is dead, a Radio link will automatically transmit an emergency radio signal to our Alarm Control Centre. This affordable service is available with all CBAR systems.
8 – Can I have an alarm system if I have pets in the building?
Yes you can, thanks to a new range of pet-friendly sensors, which afford a high degree of immunity from pet-induced false alarms. The DSC pet friendly dual Passive, a smart new technology which can differentiate between a pet and an intruder.
A false alarm occurs when an alarm system is set off and the reaction units are dispatched when there has been no intrusion or emergency situation. User error is the number one cause of false alarms (90% of all false dispatches are due to user error).
10 – What qualifications and training do your armed response team members have?
Armed response is clearly a non-negotiable in these violent times and to this end CBAR has secured the services of a NAFTA Firearms instructor, who train our personnel in both armed and unarmed self-defence beyond PSIRA (www.sira-sa.co.za )requirements. Further more advanced driving by the HE/SHE driving School. All our Reaction Teams and Bobbies receive first aid training by our own in house Paramedic and Safety Officers.
A safe room is your last line of defence in a dangerous situation, like a burglary. It’s a secure room to which you can retreat and summon and await help. A safe room should, therefore, contain the following items: a first aid kit, a flashlight with fresh batteries, a cell phone and charger, a fire extinguisher, your firearm safe (if you own a firearm), some form of weapon to defend yourself while the police or armed response service is on the way, a panic button to your alarm company.
12 – What can I do to prevent false alarms?
Tips to prevent unnecessary callouts: Familiarize yourself thoroughly with your alarm system – but have a list of operating instructions handy. Never provide a key to your property to someone who is not familiar with the system. Service and maintain the system regularly before false alarms occur. On leaving your property lock all protected doors and windows. Keep pets away from areas with motion sensors, unless they are pet-friendly. Attend to drafts which may move plants and curtains. Notify CBAR of changes to your telephone service (call waiting, exchange locking or fax line) or if you get a new area code or number. Insects cause false alarms – spray regularly around sensors. With a windy Cape Town in the summer months close all windows when going out to prevent false alarms caused by curtains blowing in the wind and change in room temperature.Only let a registered alarm installer work on your system. When a false alarm occurs – don’t panic! Enter your disarm code carefully to reset your alarm. Do not leave until you have given your PassCode (this is different from your disarming code) to CBAR Alarm Call Centre.